Zahwah Global LLC ("we", "us", "our") is committed to protecting your personal data in accordance with the UAE Personal Data Protection Law (PDPL) and applicable data protection regulations. This policy explains what data we collect, how we use it, and your rights.
1. Data We Collect
We collect personal data you voluntarily provide (name, email, phone number, messages) when you contact us or complete a form on our website. We also collect anonymised analytics data through cookies.
2. How We Use Your Data
- To respond to your enquiries and provide consultancy services
- To send service updates and newsletters (with your consent)
- To improve our website and services through analytics
- To comply with legal obligations
3. Legal Basis for Processing
We process your data on the bases of: (a) consent; (b) legitimate interests; (c) performance of a contract; and (d) legal obligation, in accordance with UK GDPR Article 6.
4. Data Retention
We retain contact enquiry data for up to 3 years. You may request deletion at any time.
5. Your Rights
Under applicable data protection law (UAE PDPL) you have the right to access, rectify, erase, restrict, object to, and port your personal data. To exercise these rights, contact us at privacy@zahwahglobal.com.
6. Cookies
We use strictly necessary cookies to operate our website and analytics cookies (with your consent). You can manage cookie preferences in your browser settings.
7. Security
We implement appropriate technical and organisational security measures, including TLS encryption, to protect your personal data. We are certified to ISO 27001.
8. Contact
For privacy queries: privacy@zahwahglobal.com | Zahwah Global LLC, Building A1, Nadd Hessa, Dubai Silicon Oasis, Dubai, UAE.